Refund policy

At our store, customer satisfaction is important to us. Because many of our products are made to order, we do not accept returns or exchanges for items ordered in the wrong size, color, or due to a change of mind. We encourage customers to carefully review all product details before completing their purchase.

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. Once reviewed, we will gladly offer a replacement or refund when appropriate.

Refunds are issued only for items that arrive damaged, defective, or significantly different from what was ordered. Approved refunds will be processed back to the original payment method, and it may take several business days for your financial institution to post the refund to your account.

Orders cannot be canceled or modified once production has begun. If you need assistance with an order, please contact us as soon as possible after placing it.

If you have any questions regarding returns, refunds, or order issues, please reach out to our customer support team, and we will be happy to help.

Thank you for supporting our small business and helping us share fun, family-friendly products inspired by our stories and characters.